PRIVACY POLICY

White Lemon Home Cleaning
Last updated: February 23, 2026

White Lemon Home Cleaning LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit whitelemonhomecleaning.com (the "Site") or use our services (the "Services").

This Privacy Policy is incorporated into and forms part of our Terms of Service.

Geographic Scope. This Site and our Services are intended for users located in the United States. We do not actively market or offer services to residents of the European Union or the United Kingdom.

1. Information We Collect

a. Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Service preferences and scheduling details

  • Communications with support

  • Billing information (processed securely by third-party payment processors such as Stripe; we do not store payment card information)

  • Home access instructions (such as entry codes, alarm instructions, or pet information) necessary to provide services safely and effectively.

b. Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Pages viewed and interactions with the Site

  • Referring URLs

  • Date and time of access

2. Cookies, Analytics & Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve Site functionality

  • Analyze traffic and usage patterns

  • Support analytics and marketing activities

Cookies may be used for functionality, analytics, and advertising purposes. You may control cookies through your browser settings and, where applicable, opt out of certain data sharing practices.

We may use third-party analytics and advertising tools (such as Google services) to understand how users interact with the Site and to improve our Services.

3. How We Use Personal Information

We use personal information for the following purposes:

  • To provide, operate, and manage our Services

  • To process payments and transactions

  • To communicate with you, including transactional and marketing communications

  • To improve our Site, Services, and customer experience

  • To comply with legal, regulatory, and contractual obligations

    With your consent, we may use reviews or testimonials you provide for marketing and promotional purposes.

Data Retention. We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Email, SMS & Phone Communications

Email (CAN-SPAM Compliance)

We comply with the CAN-SPAM Act. Marketing emails sent by us clearly identify Maren Mistretta and/or White Lemon Home Cleaning as the sender and include a functioning unsubscribe mechanism.

SMS & Phone Communications

We send SMS messages and place phone calls only with explicit user opt-in consent. Consent to receive such communications is not a condition of purchase. Message and data rates may apply.

5. Payments

Payments for our Services are processed securely through third-party payment processors such as Stripe. We do not store or process payment card information on our servers.

6. Data Sharing & Disclosure

We do not sell personal information.

We may share personal information with trusted service providers that assist us in operating our business, such as hosting providers, payment processors, email service providers, analytics platforms, and advertising partners, where necessary to provide our Services or comply with law.

We may share limited personal information with analytics and advertising partners for business purposes, including measuring performance, improving services, or delivering relevant content, subject to applicable law.

Sensitive Personal Information. We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law.

Automated Decision-Making. We do not engage in automated decision-making that produces legal or similarly significant effects on individuals.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We limit access to personal information to those who need it to perform business functions.

8. California Privacy Rights (CCPA / CPRA)

Residents of certain states, including California and Colorado, may have additional privacy rights under applicable law. If you are a California resident, you may have the following rights with respect to your personal information, subject to applicable law:

  • The right to request access to personal information we collect about you

  • The right to request deletion of personal information

  • The right to request correction of inaccurate personal information

  • The right to opt out of the sale or sharing of personal information, if applicable


We do not sell personal information. If we engage in data sharing for advertising or cross-context behavioral advertising purposes, California residents may opt out by contacting us at hello@whitelemonhomecleaning.com or through any opt-out mechanism made available on the Site.

If required by law, we will provide a "Do Not Sell or Share My Personal Information" link on the Site.

We will respond to verified consumer requests within the timeframes required by applicable law.

9. Children’s Privacy

Our Site and Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site or Services after changes are posted constitutes acceptance of the updated Policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@whitelemonhomecleaning.com
Phone: 719-257-3360